Right, so shortly after I dealt with the last round of Rogers bullshit incessant phone-calling, it started again. Seems to be taken care of now, so, hopefully to assist others…

The Rogers-representing company that called was from the number: 1-866-616-6010. Typically it’s an auto-dialer, but usually no one answers if you do. Beyond that, if you call back, you get dumped into an automated system with no way to connect to a real person or even a mailbox that’s not full and accepting messages. Fancy that. (Once I waited and a girl started saying hello, but then when I responded it disconnected.) Lovely. I was getting the calls several times a day.

The company’s apparently Teleperformance Canada, more info here.

What seems to have finally worked was going to the Rogers Marketing Permission Opt-out page. You can opt out of cable and cell phone contact there.

As I recall, after you submit your information, you get some bullshit message about it taking a couple of weeks to kick in, but it did eventually. Which leads me to believe they have no idea how databases work, or it’s dumping all the info into a text file or spreadsheet somewhere, and some monkey is having to manually complete this stuff…

Aaaaanyway, then today Scotiabank got in on the action. That number that called was: 1-888-882-3811. Again, clearly automated and no one answered when I did. Immediately after hanging up I looked it up. More info here.

I called the number back to try getting myself removed. The automated system thanked me for calling Scotiabank, and the rep who answered identified himself as a Scotiabank rep. Except when I asked him if he had the ability to remove me from telemarketing lists, he claimed Scotiabank doesn’t telemarket. RIGHT. He also seemed a bit displeased that I wasn’t very friendly. Gee, how rough…

Anyway, he took my info and said he’d communicate not to call me. I’ve no confidence in that since — hey — they don’t telemarket. Also, I’m not a Scotiabank customer, and typically this shit is done by two-bit back room companies with a bunch of kids and phone books. Where, exactly, does he plan to record this information?

Anyway, he also asked if I had a Scene card, and I do (though I didn’t get it recently). He said I was probably being contacted by them for some great offers. Uh huh. He recommended I go to the Scene website, login, and unsubscribe from any comms I didn’t want. I told him I’d never signed up for communications from Scene or anyone.

So I hung up and logged in to the site. Sure enough I’m signed up for EVERYTHING. Newsletters, telemarketing, partner “offers”, you name it. So I unsubscribed from everything… and I guess we’ll see.

Now, if only I could get the Blue Jays and MLB.com to bugger off with the endless emails and newsletters I never signed up for…

10 Comments on More fun with Canadian companies…

  1. I had the same issue.  I kept getting phone calls from 888 882 3811 (six times in one week).  I left a voicemail and told them never to call again..they kept calling.  It was funny because I’d ignore the call, and immediately after I’d phone back and got the automated message to phone back during business hours.  I sent a complaint to the CRTC (never heard back from them), but I also emailed the apparent head office for ScotiaBank.  Left them a very nasty email.  Then a friend of mine suggested the Scene thing….yep sure enough I had been automatically signed up for everything.  Hopefully now that I’ve unsubscribed, they’ll stop calling.  If not, I’ll spam ScotiaBank headquarters with nasty emails until they do something about this.

  2. Brillant, I never would have connected the two because I only have Scene rewards card, not a Scene debit or credit card. Thanks! Hopefully this works.

  3. tried to add myself to Rogers do not call list link…. here is an error message I got when submitting the Rogers form. Heck!@*#&#(*@&$

    We are currently experiencing system problems. Please try again later, or call one of our Rogers e-Care repesentatives at 1-877-343-5745.

  4. I just changed telephone providers. The new one, Shaw, includes a call blocking feature. I have been adding numbers like mad! It is going to get very full and as more of us get this lovely feature, companies are going to realize we actively screen by caller ID. Nothing less will stop the robocallers. They may well be likened to trolls in that they only die if you stop feeding them attention, but worse yet, they are spammers. It ought a be illegal to let a computer dial a list and deliver a recording for anything less than public emergencies.

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